Dedicated, comprehensive business IT support service designed to handle any issue.
From offices to art studios, it’s difficult to imagine a modern business which doesn’t use technology. Routers, PCs and professional software now play an integral part to business maintenance so when things go wrong it can spell a minor disaster. But when running a successful business, do you really have time to keep a close eye on your tech? That’s why we provide 848 Managed IT Services.
848 Managed IT Services provide you with your own technology team who will take full responsibility for all things tech related in your office. This includes a Client Manager, a Service Delivery Manager and further access to our team of experienced engineers for strategic advice. Our fully comprehensive managed IT services cover everything from your storage to your servers and, as we follow the service management IT Infrastructure Library (ITIL) standards, you can be sure we provide the highest level of quality and consistency.
What sets us apart from the pack is how customer-driven we are in delivering our managed IT services.
We are agile and innovative in creating your managed IT services plan, doing our best to accommodate all of your needs. Our customer portfolio shows our past success, and our passion and expertise means we know what we’re talking about. Big or small, technically-minded or technically-lost, we’ll let you concentrate on your own business. Leave the hard tech stuff to us – it’s in good hands.
Whether it’s a minor hiccup or a huge catastrophe, we will support and supervise your network until it is up and running again- ASAP.
We will identify the causes of any service issues and correct them, applying corrective work to prevent recurrences.
When implementing an update or new software, we create a plan to complete the transition with minimum downtime to your company.
We undertake regular reviews of your network to assess and adapt our services, ensuring your complete satisfaction.
By remotely monitoring your network, we can catch problems before your company experiences them, and provide rapid remote support.
Be it cloud, infrastructure, or a hybrid of the two, we will maximise and improve the performance of your business data storage.
We provide centralised management of your IP address space, to detect and eliminate IP conflicts.
We will fully manage and maintain your server(s) to keep your data safe and secure.
Even the most secure network needs a verified and adapted back up strategy, to ensure your business data is always seconded.
By monitoring your services and processes, we can give you an early indication of impending failures, and ensure your systems are healthy.
Our expert engineers are available to answer any questions you may have. Please fill out the form below:
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41A Eastgate Street
08:30 - 18:00 | Monday to Friday
03449 848 848 or 01785 503 848
Remote Support Session
848 Group Support
© The 848 Group 2017